We get these questions over and over.

So we made a handy little FAQ section. Neat, no?

Best case? 30 minutes. Other times it can take up to three hours if your entries are complex (like food for example.)
We’ll ask you for a commercial invoice or bill of sale as well as a packing list — these are required. Sometimes, for more complex imports, we’ll require completed partner government agency forms. You’ll also need documentation directly from your carrier, we’ll liaise with them on your behalf.
In order for us to act as your customs broker we need you to grant us with power of attorney. That’s because this is a mandatory procedure in the USA.
No. We offer services to both US and international businesses/individuals.
An Importer of Record (IOR) is the party responsible in the destination country. They are responsible that the imported goods are in compliance with the customs and regulation requirements of the country of import.

This is a document from seller to buyer that states the goods shipped.

We recommend this be a complete record of the business transaction, here’s what it should include:

 

  • Vendor name and full address (either manufacturer or exporter)
  • Buyer name and full address
  • Invoice date
  • Quantity of merchandise
  • Value of merchandise
  • Detailed description of merchandise
  • Country of manufacture
  • HTS codes (8-digit code)

Commercial invoices and all customs documentation must be written in English (or have an English translation attached.)

This is a legal contract required by US customs regulations. It is a contract between customs, the importer and a surety. This bond guarantees that the importer will comply with regulations and fees for any given import transaction. You can compare it to an insurance, a bond ensures customs you will pay all duties and feed,

When importing less than 5-10 low value shipments per year, we recommend using a single-entry bond which is a cheaper option.

This bond covers all imports for 1 year. It typically/by default covers $50,000.00, if your yearly duties are higher, a higher bond is required.

Not to worry, we’ll review all your information to help you make this decision and avoid any headaches.

A Continuous (Annual) Bond covers all bond fees including ISF

A Single-Entry Bond does not cover ISF and this will need to be purchased separately.

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